Type of Communication.
Types of communication;- On the basis of structure there are two types of communication,. One is
varbal and second is non verbale communication
1.Verbal communication;- The process in which any person shares his
idea,though, feeling , emotion,taste,like,dislike with the help of
alphabet, words, sentenceor passage. This type of communication is called Verbal communication.,there are a number of functions of bussiness. These areproduction,demand forcasting,supplying,pricing,advertising and so on. The
process in which which we perform function with the help of
word,sentence passage and share our idea,though ,feeling to our employee
this process is know as verbal communication
Every manager perfomes a number of funcations that may planning,organising, staffing ,directing and controllling All these
functions are performed with the help of fact ,figure, data this process is know as verbal communication
Every manager makes plan, policy ,rule,regulation ,law programme and so on ,
All these things are made with the help of idea , thought,concept of junior
,senior ,colleague and so on.The process in which above explain function is performed this process is know as verbal communication.
Types of verbal communication. there are two types of verbal communication one
is written and second is oral.
1. written communication- the process in which we record our idea, thought
with the help of pen, pencil and electronic instrument on the paper or
C>D>, volatile device. this process is known as written communication.
advantage of written communication:
there are a number of advantage of written communication. these are as below:
1. permanent record- all the matter facts, figures that are recorded in
written form may useful for the organisation for long time. it is a permanent
record and asset of the organisation.
2. long life- all the matters that are recorded in written from posses long
life. it may useful for the organisation for hundred years.
3. legal evidence- all the agreements, proposals, tender, balance sheet that
are recorded in a written form is an evidence before the eye-sight of
judiciary.
4. advance format- all the matter that is recorded may be advance formed,
checked, a number of times and then issue in the market. so, it posses less
error.
5. technically useful- if thew matter belongs to technical sector like
finance, IT, legal operation, research. written communication play the best
role.
demerit of written communication:
1. it is time consuming process.
2. it is step consuming process.
3. it is slow.
4. it is non useful in the area of marketing, administration.
5. easily feedback is not possible.
6. personal care or touch is not possible.
oral communication:
every person has idea, thought, feelings, likes, dislikes, fashion, emotion,
attitude and so on. the process in which above explain thing is shared with
other person with the help of mouth. this process is known as oral
communication.
in other words we can say that the process in which we share our ploicy,
programmes, concept, idea, rule, regulation with other person in the form of
sound by natural ot IT way. this process is known as oral communication.
in other words we can say that the process in which manage performs their
managerial function like planiiing, orgaising, staffing, directing,
controlling with the help of audio, video system.this process is known as oral
communication.
in other words we can say that the process in which we perform our business
function like production, demand forecasting, supplying, pricing, advertising,
without the help of pen, pencil, paper, C.D., drive and other type of
something. this process is known as oral communication.
advantage of oral communication:
there are a number of advantage of oral communication. these are as below:
1. it is fast.
2. it is less time consuming.
3. it is less step consuming.
4. it is very useful in the marking sector.
5. it help use to perform our administration function.
6. personal care is possible.
7. easily feedback is possible.
8. motivation is very easy.
9. trainer's personal feature's like communication, skill, personality,
perception puts a good impact on listener.
disadvantage of oral communication:
there are a number of demerits of oral communication. these are as below:
1. it has temporary life.
2. it matter is difficult, lengthy, oral communication can not forward, share
it by an effective way.
3.It is not used as a legal evidence
4. It is not beneficial in It sector finance sector and legal sector
5. It is not formed in advance
6. It can not listen a nomber of times. It audio,vidio, system is not used
7 If audio, vidio system is used,It is costly.
8. If possess maximum diraction or risk
Difference between written and oral communication ; There are a no. of
difference between weitten and oral communication. These are as below;
Base oral
written
Speed fast slow
Resourse less more
Nature informal formal
personalcare yes no
feedback less time more time
legal less value more value
use marketing and administration
legal
*Non-verbal communication;
The communication in which we share, our idea,thought ,policy,feeling ,emotion
,taste,colour,fashion with the help of our parts of body. These types of
communication is know as non-verbal communication,
In other words we can say that the every employees body is made of a
no. of parts . These parts are leg,hand,face,eye,and so on . In the working
hour all parts something about thaie internal personality. The sharing of
something with the help of parts of body is called no-verbal
communication
*Pars of non-verbal communication;
There are four parts of non-verbal communication. These are as below;
1. Body language;It is an impact part 0f non-verbal communication There are a
no. element of body language . These are as below;
1Height ;- In India if the height of any person is 165 to 170 cm. It is
perfect where as if the hight of above and lower and it does not put
good impact on the employee
2;- Weight ;- It is the second factor of body language .Every employee possess
accurate weight according to their ,it is harmful for the employee .
3.Complex/colour :- It is the third part of body language .The natural Indian
,origin is black.If the person is white milky white ,red white it is
naturally all these people are intelligent ,their parents are intelligent and
their previous generation is intelligent .
4.Face :-It is called "face is the mirror of internal feelings is good ,our
face is full of bright ,happiness and a natural smile present on our face
whereas if our internal feeling is not good we possess dishonesty ,four
-twenty ,corruption conspiracy ,bad emotion .Our face does not look bright and
it is always looks strict .There is no good emotion comes on our face.
5.Head :-Head is an important part of body .It is a common concept ,great
person head is always high where as low class persons head is always
low.Whenever we give order ,instruction suggestion ,our head should live high
whereas if we take instruction order ,our heads should be live at low and it
is a good indicator.
6.Eye Contact :- Eye is also an imp. part of our body. In working hour
whenever we talk any person, we should talk with eye to eye contact . If we
talk eye to eye , it shows our confidence , talent, knowledge, honestly and so
on, and whenever we talk any person without eye to eye contact , it
shows dishonestly , less talent , bad emotion and so on . So, whenever
we give order , instruction, to our junior colleague , we should talk with eye
to eye contact and if we take insttruction to our boss we should maintain eye
to eye contact .
7. Sign Language ;- It is the second part of non-verbal communication . Every
person does his sign by a number of ways, their sign may be upper level, lower
level, and online , If their sign is upper level thy are fast, not followers
of much rules, regulation and no like chain, where as if their sign is online,
they are seniour, conscious, intelligent, honest whereas if their sign is
downward, they are lazy, idle, good severnt, followers and so on. it depends
on the organisation which type of post and which type of employee, they want
to select.
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