Quality control
There are many features of product. These features are quality, quantity, shape, size, colour, outlook and so on. Every feature is important and plays an important role to fulfill the need, desire, demand, expectation of customer. Among all quality is an important feature of product. The feature that is able to fulfill the need, desire, demand of customer. This feature is called quality. In other words we can say that quality is an internal feature of product that is able to fulfill need, desire of customer. Nature: 1. It is an internal process. 2. It is a technical process. 3. It is a continuous process. 4. It is a formal process. 5. It is a purposeful process. Objective: 1. It improves the living standard of customer. 2. It increases transaction of organisation. 3. It improves profit of organisation. 4. It helps to achieve the goal of organisation. 5. It helps to become brand. 6. It provide maximum satisfaction to customers. 7. It increases name, fame, goodwill of organisation amo